Food, Glorious Food

Whenever people are away from home, whether it’s on business or pleasure, a day visit or staying overnight, our customer research has shown that the major factor that makes a venue memorable is the food. It doesn’t matter how fantastic are the rooms, the facilities or the décor, if the restaurant is sub standard, then that’s the memory that lingers long after the visit is over.

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The real value of good customer service

If you are a fan of consumer champion programmes like ‘Watchdog’ you will know that in many instances people aren’t complaining about an actual product or even the cost of it, but how they have been treated by the seller.

‘We give exceptional customer service’ is a boast that has been taken up and rolled out as a mantra by a whole host of different organisations. But how many of them actually understand what real customer service is? If you think about it, providing customers with a first class service should really be taken as read. But too many businesses are very happy to treat the customer with understanding and respect before they actually purchase, but far too few of them continue with that courtesy once they have the money safely in the bank!

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Christmas Parties should be Fun not a Chore

Whether you love it or hate it, the summer has flown and THAT time of year is approaching fast, and I don’t mean the annual salary review. It’s only a matter of weeks away now until the Christmas Party becomes the talking point around the office! It can be great fun for those who come along to enjoy themselves. but quite a stressful time for the poor soul who has the responsibility for organising it. Colleagues will be expecting you to provide the perfect event; as will your boss, but you have to fit it in with your usual heavy workload.

At all the Chartridge Conference Company venues, we’ve had years of experience organising very successful Christmas Parties, so we’ve put together a few tips to help keep the run up the Christmas stress free.

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Take your time when choosing the right venue for the most important day of your lives!

So, you are getting married.  Congratulations!  Organising your wedding can be a thrilling and exciting experience but it can also be extremely stressful if you don’t plan it properly.  Second only to finding ‘the dress’, your choice of wedding venue can make or break your big day.

Before you even start to look at venues, you must decide what your wedding will look like.  How many guests are you inviting?  Do you want children at the wedding or is it just an adult’s only occasion? Do your guests have to travel a long way and need overnight accommodation?  Do you want a venue which has a licence for a civil ceremony as well as providing the perfect location for the reception?

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